This process facilitates the understanding, evolution, and implications of relationships maintained within the company among collaborators, areas, clients, suppliers, or external entities.
Through the analysis of daily interactions, it allows designing, improving, and monitoring management while proposing improvements, strengthening connections, and increasing value for all involved. Some features included in the model are:
• Identification of the real state of relationships.
• Satisfaction surveys.
• Analysis of recommendation probabilities.
• Sentiment analysis.
• Review of success cases.
• Turnover indices.
• Performance evaluations.
• Collaboration indices.